Effective Date: December 16th, 2024

TR Laundromat in West Haven, CT, values your privacy and is committed to safeguarding the information you provide when accessing our services or using our website (www.trlaundromat.com).

Information We Collect

When you interact with us, we may collect the following types of information:

Personal Information

This includes details provided voluntarily by you, such as your name, phone number, email address, or any other information submitted through our online forms (e.g., inquiries or feedback).

Non-Personal Information

Non-identifying data is collected automatically via cookies or analytics tools, including your IP address, browser type, device type, and pages visited on our website.

How We Use Your Information

We collect and use your information solely for the following purposes:

• Respond to inquiries regarding our services, including business hours, pricing, and service issues.
• Address specific problems at our laundromat, such as machine issues or lost items.
• Notify customers of events, including customer appreciation days, promotions, or special anniversaries.
• Improve our website to enhance your browsing experience or offer better functionality.

Messaging and Text Communication

If you provide your phone number, you consent to receive relevant text messages from TR Laundromat. Examples of communications may include service updates, promotions, or responses to inquiries.

We respect your privacy. Your phone number will be used exclusively to send you messages you have opted to receive based on your explicit consent. We do not sell or share your personal information with third parties. You can opt out of receiving these messages at any time by replying STOP to any of our SMS communications.

Cookies and Advertising

Our website does not currently utilize advertising cookies. However, basic cookies may be placed to collect non-personal browsing data to enhance your website experience. Cookie settings can be adjusted through your browser preferences.

Information Sharing and Disclosure

Your trust is highly valued. We do not sell, rent, or share your personal information with third parties. Any data collected is used strictly for TR Laundromat’s operational purposes. We may, however, include links to external services or websites, which operate under their privacy policies. Please review their policies directly before sharing your information.

Data Security

We use reasonable measures to protect your personal information against unauthorized access, alterations, or misuse. While no method of transmission over the Internet is entirely secure, we strive to maintain a high standard of information security.

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us at any time:

• Address: 818 First Ave., West Haven, CT
• Email: info@trlaundromat.com
• Phone: (203) 403-0401

By using our website or services, you consent to the terms and conditions outlined in this Privacy Policy. TR Laundromat reserves the right to update or modify this Privacy Policy without prior notice. Please check this page periodically for any changes or updates.